Sales Specialist
RemoteAustralia or Philippines
Australia or PhilippinesRemoteFull TimeSmall
Full TimeSmall
Job Summary
Manage inbound sales calls for the Victorian energy market, mastering the full sales cycle from initial contact to order processing. Research and generate your own leads through outbound cold calls to increase sales numbers. Demonstrate deep product knowledge of air conditioners, heat pumps, and solar solutions while explaining relevant government grants and rebates. Build instant rapport with customers using exceptional English communication skills and active listening to tailor solutions. Track interactions in CRM systems and adhere to all data security and compliance policies.
Required Qualifications
- Minimum of 3 years of experience in a high-performing inbound or outbound call center sales role
- Consistently exceeding sales targets
- Native-level fluency in English (written and verbal)
- Impeccable pronunciation, grammar, and vocabulary
- Demonstrable understanding of the electronics industry
- Proven ability to quickly establish rapport and build trust with customers over the phone
- Deep understanding of the sales process
- Track record of successfully guiding customers through each stage of the sales cycle
- Strong desire to achieve ambitious sales goals
- Ability to operate within guidelines to search and create referrals
- Ability to make outbound cold calls to increase sales numbers
- Proficiency in using CRM systems
- Proficiency in using Google sheets
- Proficiency in using workspace tools
- Proficiency in other relevant software
- Ability to research and create your own leads
- Ability to get sales
- Flawless English communication skills (both written and verbal)
- Clear, articulate, and engaging phone presence
- Active listening skills
- Ability to understand customer needs and tailor solutions accordingly
- Ability to effectively communicate the value proposition of products
- Understanding of energy efficiency, cost savings, and environmental benefits
- Strong understanding of the electronics industry
- Knowledge of air conditioning
- Knowledge of heat pumps
- Knowledge of refrigerators
- Knowledge of freezers
- Knowledge of cold rooms
- Knowledge of solar technology
- Knowledge of power-saving electronics
- Understanding of their role in reducing carbon emissions
- Ability to stay up-to-date on industry trends
- Ability to understand competitor offerings
- Ability to understand emerging technologies
- Ability to utilize systems to manage leads
- Ability to track customer interactions
- Ability to maintain accurate records
- Ability to follow established sales processes and procedures
- Ability to proactively identify opportunities to upsell and cross-sell related products and services
- Completion of a mandatory police check as part of the pre-employment screening process
- Ability to adhere to all company policies and procedures
- Ability to adhere to compliance obligations
- Ability to contribute to improvements in Function, Team, Client and Stakeholders
- Ability to maintain effective working relationships with Leadership, We Green Representatives & Peers
Desired Qualifications
- Preference for experience related to air conditioning, heat pumps, solar, or other energy-efficient products
- Experience within a similar role
- Experience working directly with external stakeholders
- Certificate 3 in Customer Service
- Certificate in electronics and engineering
- Understanding of green products
- Experience with air conditioners
- Experience with refrigerators
- Experience with freezers
- Experience with cold rooms
- Experience with solar
- Experience with heat pumps
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