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John Banks GroupPosted 1 month ago
EXPIRED

Sales Specialist - New and Used Cars, Vans and EV

$31,200–$31,200 year

On-siteCambridge, England, United Kingdom

Full TimeSenior Level

Job Summary

Manage a high volume of showroom, telephone, and digital enquiries, arranging vehicle demonstrations and test drives while building strong customer relationships from first contact through delivery. Deliver engaging presentations in person and via personalized video walkarounds, recommending finance packages, accessories, and value-added products in a compliant manner. Maintain accurate customer records using CRM systems and proactively follow up on quotations and outstanding prospects. Work closely with the Sales Manager to consistently achieve individual and team sales objectives while delivering exceptional customer satisfaction across Renault, Dacia, and Alpine ranges.

Required Qualifications

  • Previous experience as a Sales Executive or Sales Specialist within a franchised automotive dealership
  • A proven record of consistently achieving and exceeding sales targets
  • Outstanding communication and relationship-building skills
  • A confident, professional and customer-focused approach
  • Strong negotiation and closing skills
  • Excellent organisational and time-management abilities
  • The ability to manage multiple customer enquiries simultaneously while maintaining exceptional attention to detail
  • A passion for delivering first-class customer experiences
  • A full UK driving licence
  • Highly IT literate and comfortable using CRM and dealership management systems
  • Experienced using smartphones, tablets and mobile devices throughout the sales process
  • Confident creating personalised video presentations and communicating with customers digitally
  • Able to manage online leads, appointments and follow-ups efficiently using multiple systems
  • Comfortable learning and adopting new technologies and manufacturer digital platforms as they evolve

Desired Qualifications

  • You'll ideally have: Previous experience as a Sales Executive or Sales Specialist within a franchised automotive dealership
  • A proven record of consistently achieving and exceeding sales targets
  • Outstanding communication and relationship-building skills
  • A confident, professional and customer-focused approach
  • Strong negotiation and closing skills
  • Excellent organisational and time-management abilities
  • The ability to manage multiple customer enquiries simultaneously while maintaining exceptional attention to detail
  • A passion for delivering first-class customer experiences
  • Technology is at the heart of this role
  • We're looking for someone who is confident using modern digital sales tools and embraces technology as part of the customer journey
  • Highly IT literate and comfortable using CRM and dealership management systems
  • Experienced using smartphones, tablets and mobile devices throughout the sales process
  • Confident creating personalised video presentations and communicating with customers digitally
  • Able to manage online leads, appointments and follow-ups efficiently using multiple systems
  • Comfortable learning and adopting new technologies and manufacturer digital platforms as they evolve

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