Sales Specialist (Luxury Retail)
$49,920–$49,920 year
On-site · Bal Harbour, Florida, United States
Job Summary
Sales Specialist at Bal Harbour Shops for Frette, a luxury linens brand. The role centers on advising and building relationships with discerning clients, diamond club members, interior designers, architects, luxury real estate professionals, hospitality partners, and other tastemakers. Key duties include clienteling, developing a personal book of business, representing a prestige brand, and delivering elevated client experiences while achieving and exceeding sales goals. The position emphasizes luxury design knowledge, service excellence, relationship management, collaboration with cross-functional teams, and participation in boutique operations and events to drive business growth.
Required Qualifications
- 3+ years of experience in luxury retail, hospitality, interior design, luxury real estate, or a client-facing luxury service environment
- Proven ability to build and cultivate long-term client relationships while achieving and exceeding sales goals
- Passion for design, interiors, luxury lifestyle, and helping clients create exceptional living spaces
- Natural talent for connecting with people from diverse backgrounds and delivering highly personalized experiences
- Entrepreneurial mindset with the drive to build a personal book of business through networking, referrals, clienteling, and community engagement
- Strong business development mindset with ability to identify opportunities, cultivate partnerships, and grow client relationships
- Existing relationships within luxury industries are highly desirable
- Exceptional communication and interpersonal skills with a polished, professional presence
- Curiosity and cultural fluency with appreciation for design, craftsmanship, luxury travel, hospitality, and evolving lifestyle trends
- Passion for service excellence and commitment to creating memorable client experiences
- Self-motivated and accountable with ownership and pride in delivering results
- Ability to thrive in a fast-paced luxury environment while managing multiple priorities and attention to detail
- Strong organizational, follow-up, and problem-solving skills
- Proficiency with POS systems, Microsoft Office, Google Workspace, and retail platforms
- Team-oriented mindset with ability to collaborate while driving results
- Flexibility to work retail schedule including evenings, weekends, holidays, events, and off-site consultations
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