Sales Specialist
$55,000–$75,000 year
On-siteTroy, Michigan, United States
Job Summary
Provide troubleshooting assistance for customer orders, account statuses, and relevant problems while reviewing pending orders and specific customer requests to ensure excellent service. Develop and monitor performance indicators by managing sales tracking tools to report on important information and keep records of sales trends. Provide data and guides to help the sales team, liaise with account managers to develop specific sales strategies, and suggest sales process improvements. Stay up to date with new product and feature launches to ensure the sales team is on board. This role requires hands-on experience with ERP and CRM systems, proficiency with MS Office Suite, and a BS degree in Marketing or relevant field is a plus.
Required Qualifications
- Proven work experience as a Sales support specialist or Sales support associate
- Hands on experience with ERP and CRM systems
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
Desired Qualifications
- BS degree in Marketing or associate degree in relevant field a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.