Sales Specialist
On-siteKansas City, Missouri, United States
Job Summary
Connect with walk-in visitors and phone inquiries to drive occupancy, while executing sound sales and marketing plans in assigned communities. Conduct outside marketing to increase professional referrals, discover prospective resident needs, and advance leads through the sales process to meet established goals. Create and cultivate relationships with external businesses and resources to offer solutions, including potential moves to Assisted Living or Memory Care. Document all activities in the provided database, monitor marketing budgets, and strategize with regional directors to identify and nurture key referral sources. Assist in onboarding other sales roles, coaching staff on relationship building and closing, and coordinating resident moves and transfers. This role requires 90% travel including overnights, with a Bachelor's degree and two years of senior living sales experience strongly preferred.
Required Qualifications
- 90% travel, including overnights in an assigned region
- Must be able to meet the travel requirements: Frequent local travel to communities with occasional evenings, weekends and overnight travel, as needed
- Must be able to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance
- Must be able to effectively communicate effectively and identify/interpret written information
- Must be able to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary
- Must be able to stay current on all training and ongoing education initiatives
- Must be able to actively pursue self-improvement and embrace opportunities for continuous learning
- Must be able to participate in all staff activities aimed at fostering teamwork, unity, and morale
- Must be able to contribute as a collaborative team player
- Must be able to complete a background check and drug screening
- Must be able to participate in required health assessments (such as TB testing or physical evaluations)
- Must be able to use designated personal protective equipment (PPE) as required by company policy and applicable law
Desired Qualifications
- Bachelor's Degree strongly preferred
- Two or more years of successful sales experience (2-5 years preferred), with prior experience in senior living strongly preferred
- Demonstrated sales closing skills with a consistent record of high occupancy results
- CPR or BLS certification preferred
- Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable
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