Sales Solutions Engineer
$100,000–$150,000 year
On-siteWoodinville, Washington, United States
Job Summary
Translate R&D roadmaps into customer value by aligning repair capabilities with needs and demonstrating repair-versus-replacement economics. Lead technical discovery sessions with biomedical engineers, clinical engineering teams, imaging directors, and healthcare stakeholders to define requirements and establish solution expectations. Serve as the technical expert throughout the sales cycle, supporting presentations, demonstrations, proposals, and discussions while communicating component-level repair capabilities and total cost of ownership benefits. Partner with Sales to develop technical strategies addressing operational and financial objectives, and provide market intelligence to Product Management and R&D to influence future repair capabilities and device priorities. Collaborate with Engineering to translate customer requirements into actionable development priorities. Maintain deep knowledge of healthcare technology repair methodologies, imaging equipment, and industry trends to build trusted relationships with clinical engineering professionals.
Required Qualifications
- Bachelor's degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Clinical Engineering, or a related technical discipline, or equivalent industry experience
- Minimum of five (5) years of experience in Healthcare Technology Management (HTM), Clinical Engineering, Medical Imaging Service, or biomedical equipment repair
- Demonstrated understanding of component-level and board-level electronics repair
- Ability to analyze equipment failure data and identify repair opportunities and trends
- Strong knowledge of healthcare technology lifecycle management and repair processes
- Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and executive audiences
- Experience gathering customer requirements and translating them into engineering or product development initiatives
- Ability to collaborate across Sales, Engineering, Product Management, and R&D organizations
- Ability to lift 75 pounds
- Ability to stand for long periods of time
- Ability to travel, both domestically and internationally, for extended periods of time
- Dexterous ability to manipulate small objects
- Willing to work standard and non-standard hours as required to support the customers
Desired Qualifications
- Experience working as a Biomedical Engineer or Clinical Engineer within a hospital or integrated healthcare system
- Experience supporting or managing technical sales, applications engineering, or solution engineering activities
- Previous experience as an engineering manager, technical sales manager, or sales manager
- Deep understanding of repair-versus-exchange economics within Healthcare Technology Management
- Extensive knowledge of common failure modes and repair methodologies for diagnostic imaging equipment
- Familiarity with capital medical equipment including ultrasound, patient monitoring, anesthesia, imaging, or other high-value biomedical devices
- Experience influencing product strategy or R&D roadmaps based on customer and market feedback
- Experience presenting technical solutions to executive healthcare leadership, including Directors of Clinical Engineering, Imaging Directors, and Supply Chain leaders
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