Sales & Services Administrative Assistant
$40,000–$50,000 year
HybridMinneapolis, Minnesota, United States
Job Summary
Support assigned sales and services representatives by inputting leads into the iDSS CRM, managing hotel staff lists, and acting as a liaison between convention sales personnel and the hotel community. Schedule client site inspections, build itineraries, and handle travel arrangements for clients and executives. Create customized maps using Adobe Illustrator and Threshold 360, coordinate tradeshow and promotional material shipments, and input purchase orders into Sage. Provide reception relief and offer backup event support including name badge production and registration assistance. Communicate daily with clients and hotel representatives to ensure the sales system is used effectively. Work in a hybrid environment with 60% in-office time, requiring availability for offsite meetings, limited travel, and occasional evening or weekend work.
Required Qualifications
- Two years' experience in administrative/sales support or inside sales role
- Strong organizational, multi-tasking and time management skills
- Strong verbal, written and interpersonal skills
- Excellent customer service and business etiquette skills
- Excellent knowledge of office computer software (Word, Excel, Outlook, PowerPoint)
- Ability to learn industry specific software systems such as iDSS, FuturePace, Adobe Illustrator, Threshold 360, and Sage
- Hybrid office environment (60% in-office; 40% remote option if schedule and business needs allow)
- Attend offsite meetings and events as needed
- May require limited travel and work outside of core business hours including evenings or weekends when events are scheduled
- Walk, sit, bend and squat
- Talk and hear
- Grab, pull or bend items
- Lift and/or carry up to 30 lbs
- View items at a close and distant range
- Stand, Walk and Sit for extended periods of time
- Use computers for extended periods of time
- Air and ground transportation travel for extended periods of time
Desired Qualifications
- Tourism/Hospitality experience preferred
- Associate degree preferred (not required)
- Database software experience preferred
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