Sales & Service Lead - The Summit Birmingham
On-siteBirmingham, Alabama, United States
Job Summary
Lead an exceptional guest experience on the floor by assessing guest connection, delivering technical product education, and coaching team members to address gaps. Build daily client relationships, analyze reports to strategize results, and implement action plans for deficient areas while ensuring effective sales floor coverage. Partner with Operations and Visual Managers to manage reporting, budgets, expenses, and inventory control. Directly oversee Sales & Service Associates and Cashiers, handling recruitment, development, and performance evaluations using company tools. Collaborate cross-functionally with Community, Studio, and Operations Leads to execute directives and ensure well-executed business operations.
Required Qualifications
- 2+ Years prior work experience in a client-centric, sales environment
- Proven leadership capabilities demonstrating excellent decision making
- Values feedback, receptive to receiving feedback and eager to provide
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Excellent interpersonal and written communication skills
- Aligns with and embodies ALO's Guiding Principles
- Full-time employment
- 32-40 hours per week
- Open availability for variable shifts including peak days and weekends
- Ability to work during the company's Blackout period (Thanksgiving through end of holiday season)
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