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Alo YogaPosted 2 months ago

Sales & Service Lead - Bridgewater Commons

On-siteBridgewater, New Jersey, United States

Full TimeSenior LevelMediumRetail

Job Summary

Lead guest experience on the sales floor by assessing guest connections, delivering technical product education, and coaching team members to address gaps. Build daily client relationships, analyze reports to strategize results, and implement action plans for deficient areas. Manage reporting, budgets, expenses, inventory, and vendor relationships while partnering with Operations and Visual leads. Directly oversee Sales & Service Associates and Cashiers, handling recruitment, development, and performance evaluations using company tools. Collaborate cross-functionally to execute operations directives and ensure business execution. Full-time role (32-40 hours) with variable shifts including peak days, weekends, and the Blackout period.

Required Qualifications

  • 2+ Years prior work experience in a client-centric, sales environment
  • Proven leadership capabilities demonstrating excellent decision making
  • Values feedback, receptive to receiving feedback and eager to provide
  • High energy, upbeat and enthusiastic with the ability to integrate fun and work
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Excellent interpersonal and written communication skills
  • Aligns with and embodies ALO's Guiding Principles
  • Full-time employment
  • 32-40 hours per week
  • Open availability
  • Variable shifts including peak days and weekends
  • Ability to work during the company's Blackout period, from the week of American Thanksgiving through the end of the holiday season (the 1st week of January)

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