Sales & Service Lead_현대백화점 판교점
On-siteSeoul, Seoul, South Korea
Job Summary
Lead an exceptional guest experience on the sales floor by assessing guest connections, providing technical product education, and coaching team members to address service gaps. Build daily client relationships, analyze reports to strategize sales initiatives, and ensure effective floor coverage through workforce solutions. Manage budgets, expenses, inventory, and facilities while partnering with Operations and Visual Managers to support business-driving strategies. Oversee sales associates, handle recruitment and development, and execute company-level directives to achieve store goals and KPIs. Open and close the store according to standards. Requires constant movement throughout the store, ability to lift up to 50 pounds, and willingness to work weekends and holidays.
Required Qualifications
- 2+ Years prior work experience in a client-centric, sales environment
- Proven leadership capabilities demonstrating excellent decision making
- Values feedback, receptive to receiving feedback and eager to provide
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Excellent interpersonal and written communication skills
- Aligns with and embodies Alo's guiding principles
- Requires constant movement in an around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Weekend and holiday schedule work availability
- Location in Seoul and Gyeonggi-do (Hyundai Department Store Pangyo Branch)
Desired Qualifications
- Understanding and practice of Alo's brand values and culture
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