Sales & Service Coordinator
$50,000–$65,000 year
On-siteColwood, British Columbia, Canada
Job Summary
Review sales quotes for accuracy and completeness before delivery to customers, then track and update quote and job statuses within the sales pipeline. Coordinate installation and service schedules with the Operations Lead, matching crews to commitments and communicating details to customers and internal teams. Prepare work orders, job files, and documentation while maintaining organized databases of contracts and correspondence. Monitor invoicing and payment milestones, ensuring deposits are recorded properly and assisting with accounts receivable tracking. Serve as the point of contact for customers regarding scheduling and administrative matters. Support the finance team with administrative tasks and generate reports on pipeline status and job completions.
Required Qualifications
- 3–5 years of experience in an administrative, sales coordination, or customer service role
- Strong organizational and scheduling skills with attention to detail
- Experience using CRM, scheduling, or ERP software
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Excellent communication skills (written and verbal)
- Attention to Detail: Reviews quotes and documentation thoroughly
- Problem Solving: Anticipates scheduling conflicts and resolves issues proactively
- Accountability: Tracks commitments and follows through to completion
Desired Qualifications
- construction or service industry experience
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