Sales & Service Advisor
$54,080–$83,200 year
On-site · Sebastopol, California, United States
Job Summary
Greet guests and deliver a world-class service experience; act as the liaison between customer and technician by translating mechanical into clear recommendations; confidently sell tires, wheels, repairs, warranties, and services; perform visual inspections and document findings; build lasting relationships that turn first-time guests into lifelong customers; help maintain showroom and inventory standards; partner with the team to keep operations smooth, efficient, and safe. Requires 1–3 years in automotive service sales or related field, strong customer service and transferable sales skills, excellent communication and organization, a self-starter mindset, valid driver's license, ability to lift 70 lbs, and flexible weekend availability. Position with Big Brand Tire & Service in Sebastopol, CA; in-person role with opportunities for growth into service management.
Required Qualifications
- 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
- Proven ability to sell services and build trust
- Strong communication and organizational skills
- A self-starter with problem-solving ability and team spirit
- Valid driver's license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
- Hungry to learn, grow, and lead
- Flexible availability, including weekends, to serve customers when they need us most
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