Sales - Sales Advisor - UK

Job Summary

Required Qualifications

• •Confident with people
• •Passionate about talking to customers
• •Communicate well
• •Understand who the core customer is that shops within the local market
• •Passionate about fashion and clothes
• •Stay up to date with the latest trends
• •Embrace change
• •Demonstrate resilience
• •Work collaboratively
• •Demonstrate values and behaviours that make a great team player
• •Have a keen eye for detail
• •Understand responsibility to follow all Health and Safety procedures
• •Understand areas the store needs to focus on to maximise sales, reduce loss and control costs
• •Remain compliant with all Mandatory Training Modules
• •Be able to create a fantastic customer experience
• •Let personality and individual style shine through
• •Take a proactive approach to own journey of self-development
• •Recognise own contribution makes a difference towards performance and Objective Key Results (KPIs)
• •Keep up to date with everything New Look has to offer
• •Recommend products and services in a genuine and authentic way
• •Be aware of store targets
• •Show determination to exceed store targets
• •Ensure store environment is safe for customers and team members
• •Help protect profit by understanding areas the store needs to focus on to maximise sales, reduce loss and control costs
• •Have the confidence to challenge store management to influence change based on feedback of the team
• •Have close relationships with the team
• •Role model the company values
• •Support delivery of the brand VM and POS guidelines
• •Showcase visual flair
• •Execute window and mannequin styling to a high standard
• •Support floor moves in line with trade activity
• •Keep up to date with current trends
• •Take an interest in what influencers are promoting
• •Support opening and set up of the store in the absence of a member of management
• •Access the store prior to trade to complete delivery or other tasks
• •Ensure all H&S and security procedures are adhered to
• •Be responsible for the team, service levels and stock in the absence of a member of management
• •Work with pride to deliver exceptional standards on department
• •Maintain overall operational excellence
• •Help drive store performance
• •Support own self development
• •Share and shape the performance of the department
• •Utilise data and reporting
• •Be the go-to expert for that department in the store
• •Confidently recommend products to customers
• •Support communication and delivery of key engagement initiatives and messages in store
• •Be a representative in store
• •Be an ambassador for the store at quarterly Territory Your Voice meetings
• •Be an ambassador for the store at bi-annual divisional Your Voice meetings
• •Roll up the big deals in terms of key themes/ideas from either the store/Territory and share back within this forum
• •Be a key holder to support the opening and set up of the store in the absence of a member of management (subject to completing mandatory training)
• •Be a key holder to access the store prior to trade to complete delivery or other tasks that need to be carried out before opening and before other members of management (in some circumstances)
• •Be responsible for the team, service levels and stock in the absence of a member of management (in some circumstances)

Desired Qualifications

• •Previous experience in retail