Sales Representative - Up to $2,000 Sign-on Bonus!
$68,000–$70,000 year
On-siteArlington, Virginia, United States
Arlington, Virginia, United StatesOn-siteFull Time$68,000–$70,000 year
Full Time
Job Summary
Conduct eligibility assessments for prospective families, healthcare providers, and stakeholders via phone and email while managing high volumes of inbound and outbound calls. Qualify opportunities, build rapport to determine service fit, and convert prospects into appointments for clinical care teams. Maintain accurate customer records and follow-up activities within HubSpot CRM, consistently achieving sales quotas and KPIs. Analyze feedback to improve the customer journey and ensure all interactions comply with healthcare regulations. Prepare documentation and reports using Microsoft Office tools.
Required Qualifications
- Results-oriented with a strong sales mindset and a passion for exceeding goals
- An outstanding communicator with excellent phone etiquette and interpersonal skills
- Compassionate, empathetic, and genuinely motivated to help families navigate important care decisions
- Comfortable managing a high volume of customer interactions in a fast-paced environment
- Highly organized with exceptional attention to detail
- A proactive self-starter who takes ownership and thrives in a collaborative team environment
- Adaptable and eager to learn new processes, systems, and healthcare programs
Desired Qualifications
- Previous experience in customer service, inside sales, call center, or customer success roles
- Experience managing a high volume of inbound and outbound calls
- Familiarity with CRM platforms, preferably HubSpot
- Proficiency with Microsoft Office, including Excel, Word, and Outlook
- Experience in healthcare, insurance, or human services
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