Sales Representative - Immunology
On-siteMalacca, Melaka, Malaysia or Kuala Selangor, Selangor, Malaysia
Job Summary
Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning. Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence. Deliver personalised customer journeys across face-to-face and digital channels, supported by tools. Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities. Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience. Support local events, promotional activities, and product launches where required. Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.
Required Qualifications
- Pharmaceutical sales experience with a record of delivering results
- Experience engaging customers in the private healthcare sector
- Strong customer engagement, communication, territory planning, and relationship-building skills
- Confidence using digital engagement platforms and CRM tools
- Ability and willingness to travel within the assigned territory
Desired Qualifications
- dermatology experience
- Product launch experience
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