Sales Representative – Call Centre
On-siteMitchell, South Dakota, United States or Mitchell, New South Wales, Australia
Mitchell, South Dakota, United States or Mitchell, New South Wales, AustraliaOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Manage inbound and outbound customer sales conversations while identifying needs and recommending suitable products from the Adventure Kings range. Maximise sales opportunities through a holistic approach to selling and work towards exceeding individual KPIs and targets. Provide exceptional customer service by professionally managing concerns and grievances, building long-term relationships, and following security, loss prevention, and WHS procedures. Collaborate closely with Sales, Warehouse, and Claims teams to support customer outcomes.
Required Qualifications
- experience in sales, call centres, retail or customer service
- You enjoy working in a target-driven sales environment
- You're confident communicating with customers over the phone
- You know how to identify customer needs and turn opportunities into sales
- You're motivated by achieving and exceeding KPIs
- You have excellent communication and relationship-building skills
- You bring an enthusiastic and positive attitude to work
- You're comfortable learning a broad product range
- You can professionally handle challenging customer conversations
Desired Qualifications
- An interest in 4WD, automotive, camping or outdoor products would be highly regarded
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