Sales Quality Specialist
$54,080–$54,080 year
Hybrid · Agoura Hills, California, United States
Agoura Hills, California, United StatesHybridFull Time$54,080–$54,080 yearEntry LevelBachelors DegreeEnterprise
Type
Full Time
Level
Entry Level
Education
Bachelors Degree
Company size
Enterprise
Job Summary
Sales Quality & Customer Support Specialist to identify quality trends, improve customer outcomes, coach field teams, analyze data, drive process improvements, collaborate across internal teams, update procedures, and track customer satisfaction metrics.
Required Qualifications
- 2-3 years of experience in customer service, sales, client success, or similar fast-paced environments
- Strong organizational and communication skills with the ability to prioritize tasks and meet deadlines
- A proactive, self-starting mindset with a passion for improving processes and outcomes
- Customer-first attitude with empathy and quick thinking under pressure
- Ability to influence others without direct authority and work effectively across teams
- Demonstrated integrity, professionalism, and discretion
- Experience handling escalations
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