Sales Program Manager
$135,000–$165,000 year
On-siteRiverside, California, United States
Job Summary
Lead the LACMTA Bus Procurement Program as the primary commercial interface, coordinating production, delivery, and acceptance activities from contract award through final delivery. Maintain a minimum 50% on-site presence at LACMTA facilities during the first 100 buses' acceptance period, while managing recurring project meetings and tracking all contract deliverables, risks, and change requests. Serve as the central point of contact for customer communications regarding engineering issues, testing, warranty matters, and technical support, ensuring timely resolution of punch list items and contractual reporting requirements. Collaborate closely with Engineering, Manufacturing, Supply Chain, and Finance teams to align on contract milestones and mitigate risks impacting schedule, quality, or cost. Travel frequently between ENC and LACMTA sites as required to support vehicle operations and program execution.
Required Qualifications
- Bachelor's degree in Business, Project Management, Engineering, or a related field
- At least 5-7 years of experience in sales project management
- Experience in the transportation or manufacturing industry
- Demonstrated experience managing large-scale, customer-facing projects
- Experience involving government agencies, public transit, or other complex manufacturing programs
- Strong knowledge of project management principles
- Knowledge of vehicle manufacturing
- Knowledge of production planning
- Knowledge of supply chain coordination
- Knowledge of commissioning
- Knowledge of warranty support
- Knowledge of customer order fulfillment
- Proven ability to serve as the primary customer interface for high-value programs
- Ability to build strong relationships and manage customer expectations
- Exceptional project management skills
- Exceptional organizational skills
- Exceptional problem-solving skills
- Ability to manage multiple priorities
- Ability to mitigate risks
- Ability to deliver projects on schedule
- Demonstrated ability to lead and influence cross-functional teams
- Ability to lead and influence Sales, Engineering, Manufacturing, Supply Chain, Quality, Service, and Finance teams
- Ability to lead and influence teams without direct authority
- Excellent verbal communication skills
- Excellent written communication skills
- Excellent presentation skills
- Excellent negotiation skills
- Excellent conflict resolution skills
- Ability to communicate effectively at all levels of the organization
- Ability to communicate effectively with executive-level customer representatives
- Self-motivation
- Ability to work independently
- Ability to exercise sound judgment
- Ability to thrive in a fast-paced, evolving environment
- Ability and willingness to travel extensively
- Ability and willingness to maintain a regular on-site presence at customer facilities
- Proficiency with Microsoft Office Suite (Excel, Word, Teams, Outlook)
- Proficiency with project management systems
- Proficiency with CRM systems
- Proficiency with ERP systems
- Ability to maintain an on-site presence at LACMTA facilities for a minimum of 50% of regular working hours during the acceptance period of the first 100 buses
Desired Qualifications
- Knowledge of government procurement processes
- Knowledge of FTA-funded transit procurements
- Experience with bid execution
- Experience with public agency contracting
- Experience managing customer-facing projects valued at multiple millions of dollars
- Experience supporting government or municipal customers
- Project Management Professional (PMP) certification
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