Sales Operations Specialist
HybridAddlestone, England, United Kingdom
Job Summary
Uphold F5's Business Code of Ethics by promptly reporting violations and process Purchase Orders while resolving order issues. Act as a liaison between Field Sales, Inside Sales, Channel Sales, Revenue Operations, and other departments to facilitate strong relationships and generate revenue. Monitor assigned programs such as Traffix and Websafe, answer pre and post sales questions from internal and external customers, and research inquiries to assist sales teams. Coordinate expedite requests and escalations, ensure Salesforce data integrity, and identify process improvements to support business operations. Provide communication and education on current processes and best practices to internal and external sales teams.
Required Qualifications
- BA/BS degree
- 1+ years of Sales Support experience
- Proven ability to multi-task
- Effective communication, both in written and verbal form
- Self-starter
- Effective time manager
- Passion for customer experience and exceeding expectations
- Proven ability to collaborate in a team environment
- Understanding of sales processes, order administration processes
- Good interpersonal and training skills
- Basic Project Management
- Strong interest in identifying process improvement opportunities that support the key business operations
- Intermediate Experience with Salesforce
- Experience with Oracle
- Ability to work independently in a dynamic fast paced environment, with minimal supervision
- Exhibits professional work behavior and positive attitude
- Comfortable interacting with Sales leaders
- English
- Any European language
- Must be able to work 2-3 days per week from our Addlestone office
- Hybrid: Employees within 30 commutable miles of an F5 office are required to work from the office a minimum of 30 business days per quarter
- Remote: Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed
- Duties may require being on call periodically and working outside normal working hours (evenings and weekends)
Desired Qualifications
- Previously worked in a high-tech environment
- Proficient in Microsoft Outlook, Word, PowerPoint and Excel
- Salesforce experience
- English and any European language is a plus
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