Sales Operations Program Manager
On-siteSouth Carolina, United States or Omaha, Nebraska, United States
Job Summary
Lead weekly forecast and pipeline review meetings with Sales and Customer Experience leaders, ensuring consistent execution of established operating rhythms and driving completion of follow-up actions. Administer core Sales Operations programs including territory management, lead routing, and enterprise deal support while monitoring compliance with Rules of Engagement. Measure and maintain Salesforce quality standards, identify training needs, and support adoption of sales technology platforms like Salesforce, CPQ, and ZoomInfo. Collaborate with Sales Leadership, IT, and Enablement teams to improve forecasting accuracy, sales productivity, and operational efficiency through process optimization and automation.
Required Qualifications
- Bachelor's degree in Business, Operations, Sales, or a related field, or equivalent experience
- 5+ years of experience in Sales Operations, Revenue Operations, Business Operations, or Program Management
- Strong knowledge of Salesforce CRM and sales process governance
- Experience leading cross-functional initiatives involving Sales, Customer Success, IT, and Enablement
- Excellent organizational, project management, and communication skills
- Strong analytical mindset with the ability to identify operational trends and recommend process improvements
Desired Qualifications
- Experience supporting enterprise technology or SaaS sales organizations
- Knowledge of CPQ, ZoomInfo, Momentum.io, or similar sales technologies
- Experience with sales forecasting, pipeline management, and revenue operations processes
- Familiarity with AI-enabled workflow automation and process optimization
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