Sales Operations Manager
$94,800–$135,400 year
HybridCamden, New Jersey, United States
Job Summary
Manage the Oracle STARS - Vehicles application as the primary SME for sales and distribution, ensuring system stability and continuous improvement of vehicle ordering processes. Oversee end-to-end STARS operations supporting over 680,000 annual vehicles, including Order Management, Install Base, and Pricing modules, while leading the Distribution Standards team on regulatory labeling and fleet compliance. Partner with IT to diagnose issues, implement enhancements, and govern vehicle distribution standards and enterprise reporting. Guide and mentor a team of three analysts, drive strategic leadership for system integrations, and coordinate cross-functional initiatives to optimize operational efficiency and retailer support.
Required Qualifications
- Bachelor's Degree
- At least 6-8 years
- Knowledge of and experience with Oracle Order Management Modules
- Ability to act with a high level of autonomy to solve issues that impact the operation of the Oracle applications by utilizing resources, researching, and implementing fixes, as well as gathering consensus from key stakeholders for decisions that have a large impact on the business or require a change in process
- Ability to communicate across all corporate levels within Subaru of America (SOA) and externally (from executive management to administrative staff at the Regions)
- Ability to balance multiple priorities
- Strong analytical skills and customer relation/communication skills (verbal and written), as well as the ability to adapt to change
- Ability to effectively coach and mentor team that will motivate and drive results
- Effective analytical ability with strong attention to detail
- Hybrid Role - Remote work 2 days per week (after 90 days) [Wednesdays & Fridays]
Desired Qualifications
- Knowledge of and experience with specific Oracle Order Management Modules including Install Base, Manufacturing, Pricing, and Quoting Preferred
- Working knowledge of Subarunet and Subaru Business Intelligence (SBI) Preferred
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