Sales Operations Manager (SaaS)
$1,000,000–$1,500,000 year
On-siteSivakasi, Tamil Nadu, India
Job Summary
Monitor and analyze the entire sales funnel from lead to closed-won, identifying bottlenecks and optimizing conversion rates. Act as the primary CRM administrator to ensure data integrity while managing the sales technology stack and refining lead routing and scoring processes. Create dashboards and reports for leadership to track pipeline health, forecast capacity, and measure team performance. Partner with Marketing, Sales, and Customer Success to align data for commissioning, billing, and retention analysis. This role bridges the gap between marketing hand-offs and sales execution within a B2B SaaS environment, supporting a team of seven to ten sales professionals.
Required Qualifications
- 3-7+ years of experience in Sales Operations, Revenue Operations (RevOps), or a similar analytical role
- Proven experience working within a B2B SaaS company
- Expert-level proficiency with a major CRM
- Strong analytical skills with the ability to interpret complex data and translate it into actionable business insights
- advanced Excel/Google Sheets skills
- Experience managing and integrating a sales technology stack
- Excellent communication skills, with the ability to present complex data to sales teams and executive leadership
Desired Qualifications
- Experience with marketing automation platforms
- Experience with BI tools (Looker)
- Familiarity with sales engagement platforms
- a strong understanding of common SaaS sales methodologies (e.g., MEDDIC, Challenger Sale)
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