Sales Operations Manager, Mid-Market
On-siteNew York City, New York, United States
Job Summary
Design and optimize scalable sales processes for the Mid-Market and Sales Development teams to improve productivity and performance. Partner with sales leadership to shape segment strategy, forecasting, and sales structure, while managing Rules of Engagement, territories, account reviews, and Deal Desk operations. Oversee Mid-Market sales data for accuracy across systems, optimize the GTM tech stack including Salesforce and Gong, and build workflows to support infrastructure growth. Maintain dashboards for pipeline health and forecasts, delivering actionable insights to sales, marketing, product, and finance leadership. Lead Mid-Market sales planning cycles to align data with executive and board-level goals. This execution-heavy role supports four sales leaders and their AEs within Rogo's fastest-growing Mid-Market segment.
Required Qualifications
- 4-6 years of experience in B2B SaaS or Fintech
- 3+ years in Sales, Revenue, or GTM Operations
- Experience leveraging AI to reimagine how GTM teams operate
- Proven track record of building and scaling efficient sales processes
- Supporting a mid-market or high-velocity sales motion
- Strong understanding of the full sales lifecycle and GTM operations
- Proficiency with Salesforce and common Sales tech stack tools (e.g., Outreach, Gong, LinkedIn Sales Navigator)
- Experience with Salesforce administration and GTM data structures
Desired Qualifications
- Exceptional analytical, communication, and stakeholder management skills
- Detail-oriented, data-driven, and comfortable in fast-paced, evolving environments
- Collaborative, customer-focused mindset with strong cross-functional partnership skills
- You thrive in fast-paced environments
- You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup
- You are ambitious
- You have fun solving problems that others think are impossible
- You are curious
- You find joy in learning about AI, technology, and finance
- You are an owner
- You are autonomous, self-directed, and comfortable working with ambiguity
- You are collaborative, organized, thoughtful, and kind
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