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MobilyPosted 1 week ago

Sales Operations Manager (64210)

$60,000–$75,000 year

On-siteSugar Land, Texas, United States

Full TimeSenior Level

Job Summary

Drive overall sales performance and operational excellence by partnering with Sales Directors and District Managers to identify growth opportunities and address performance gaps. Monitor and optimize key sales metrics, including activations, upgrades, accessories, device protection, plan mix, AutoPay, multi-line take rate, labor usage, and MyCricket app adoption. Lead District Manager development through daily strategy calls, consistent documentation, and strategic follow-ups. Analyze sales trends to uncover insights, prepare daily reports, and deliver actionable recommendations to leadership. Manage local marketing execution, social media validation, and event tracking while resolving operational escalations and coordinating cross-departmentally. Participate in outside sales events, community engagements, and promotional activities as part of regular job responsibilities.

Required Qualifications

  • 3+ years in Wireless Retail and/or Multi-Unit leadership roles
  • Demonstrated ability to implement and manage sales processes that deliver results
  • Strong analytical mindset and business acumen

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