Sales Operations & Enablement Coordinator
HybridCharlotte, North Carolina, United States
Job Summary
Drive CRM process adoption by planning and hosting live virtual training sessions, maintaining recorded content, and developing user guides to support consistent sales enablement. Coordinate regional customer, prospect, and internal events, managing logistics, budgets, and post-event follow-up while occasionally traveling for on-site execution. Maintain CRM data integrity, support reporting on leads and pipeline activity, and assist with forecasting, KPI dashboards, and performance summaries. Create executive presentations and meeting materials using Microsoft 365 applications to enhance organizational effectiveness for the Americas commercial organization.
Required Qualifications
- Bachelor's degree in business, Marketing, Communications, Project Management, or a related field
- Minimum of 2 years of experience in Sales Operations, Commercial Support, Sales Enablement, Project Coordination, Training, Marketing Operations, Events, or a related business function
- Experience developing and delivering virtual training sessions, onboarding programs, or user enablement initiatives
- Strong working knowledge of CRM systems, preferably Microsoft Dynamics, with experience supporting user adoption, training, and data integrity
- Advanced proficiency in Microsoft Excel, PowerPoint, Word, and other Microsoft 365 applications
- Proven ability to create polished presentations, training materials, reports, and executive-ready documentation
- Strong organizational and project coordination skills with exceptional attention to detail
- Excellent written, verbal, and presentation skills with the ability to confidently facilitate virtual and in-person training sessions
- Demonstrated ability to manage multiple priorities, work independently with minimal supervision, and adapt quickly in a fast-paced environment
- Applicants must be legally authorized to work in The United States without sponsorship now or in the future
Desired Qualifications
- Bachelor's degree in business, Marketing, Communications, Project Management, or a related field preferred
- Experience supporting forecasting, KPI reporting, lead tracking, pipeline reporting, or ROI analysis is preferred
- Experience coordinating customer events, meetings, webinars, trade shows, or other commercial programs is preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.