Sales Operations Coordinator
On-siteSioux Falls, South Dakota, United States
Job Summary
Manage item pricing updates for fulfillment partners, track SLA performance metrics, and generate regular reports for the team. Liaise with Sales, Operations, Distribution, Compliance, and IT teams to support partner system integrations and resolve data issues. Assist with dealer account setup, create new dealer accounts in ERP, and process B2B distributor orders while monitoring ATF Form 3 transfer status. Coordinate with operations or third-party logistics as needed and communicate order status, pricing changes, and account updates to dealers and fulfillment partners. This role reports to the Account Executive and supports the expanding sales department at Silencer Central in South Dakota.
Required Qualifications
- 2–3 years of experience in sales operations, account management, or a related role
- Proficiency in NetSuite (or similar ERP/CRM systems)
- Advanced Microsoft Excel skills for data analysis
- Strong analytical and problem-solving abilities
- Experience managing and reporting on sales or operational data
- Excellent verbal and written communication skills
- Customer-service orientation when interacting with internal teams and external partners
- Highly organized and detail-oriented
- Able to prioritize multiple tasks and manage projects effectively in a fast-paced environment
- Familiarity with firearms distribution regulations (e.g. ATF Form 3 procedures) or a willingness to learn
Desired Qualifications
- Relevant certifications or training in sales operations or project management
- Experience in the firearms/shooting sports industry
- Distribution logistics experience
- B2B account servicing experience
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