Sales Operations Associate
$60,000–$68,000 year
On-siteHayward, California, United States
Job Summary
Drive end-to-end quote processes from customer request to delivery, proactively managing bid submissions on OEM platforms like Cisco CCW and securing deal approvals. Coordinate with global distributors to ensure competitive pricing, build accurate quotes in Sage X3, and maintain live visibility into hardware pricing trends. Translate project learnings into improved future quotes while monitoring the competitive landscape and maintaining meticulous records of all deal data. Represent the team in customer meetings to explain pricing rationale and timelines, partnering with Finance to resolve invoicing queries and ensure billing accuracy. This role requires 2+ years of experience in sales operations or commercial support within a technology reseller environment. The salary range is $60,000—$68,000 USD. EOS IT Solutions is a global technology and logistics company providing collaboration and business IT support services to major industry leaders.
Required Qualifications
- 2+ years in a sales operations, inside sales, or commercial support role within a technology reseller or VAR environment
- Hands-on experience navigating OEM bid registration platforms (Cisco CCW or comparable)
- Deep commercial fluency in hardware resale
- You come with solutions, not problems
- Proven experience with ERP or quoting platforms (Sage X3 or equivalent)
- Exceptional prioritization under pressure
- Surgical attention to detail
- Clear, direct, and professional communicator
- Self-starter who takes initiative without being asked
- Advanced Microsoft Excel skills
- Operates well in high-tempo, high-accountability environments
Desired Qualifications
- Domain knowledge in networking or audio-visual environments
- Hands-on experience with Cisco CCW, Sage X3, and Jira
- Track record of applying lessons learned from past projects to improve future commercial outcomes
- Experience working in a reseller or VAR environment supporting enterprise or Fortune 500 customers
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