Sales Operations Assistant Manager (Residential/B2C)
$8,000–$12,000 year
On-siteJohor Bahru, Johor, Malaysia
Job Summary
Drive the end-to-end sales cycle for high-value clients and complex commercial deals, taking full ownership of the client management pipeline to ensure a frictionless transition from prospect to active customer. Utilize direct market feedback to advise senior leadership on pricing competitiveness and promotional campaign success while standardizing fast response times through streamlined initial consultations and onboarding phases. Author scalable training modules, structured sales scripts, and strategy playbooks, then conduct live deal-review sessions to institutionalize advanced product knowledge and elite negotiation tactics. Maintain transparent performance dashboards to track team KPIs and lead routine audits to boost deal closure rates. Coordinate with Marketing to refine lead quality and collaborate with Project Management and Technical Operations to guarantee seamless service delivery.
Required Qualifications
- 5–8 years of experience in high-value, consultative sales environments
- Strong intermediate to advanced Excel proficiency, including analyzing sales data, identifying trends, and evaluating promotion ROI
- Practical experience in coaching, managing, or developing sales teams to enhance conversion performance
- Experience designing sales frameworks from the ground up, including pitch decks, sales playbooks, and standardized objection-handling materials
Desired Qualifications
- A degree or professional experience in engineering (or a closely related technical discipline)
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