Sales Operations Analyst
Remote · New York City, New York, United States or US
Job Summary
WorkWave is seeking a highly analytical and results-driven Sales Operations Analyst responsible for transforming complex revenue data into actionable insights and recommendations for the Go-To-Market leadership team. Key responsibilities include analyzing core metrics such as pipeline health and product usage, creating and maintaining executive-level dashboards, supporting the bookings forecast process, collaborating with cross-functional teams to unify data sources, providing insights for annual and quarterly initiatives, and conducting ad-hoc analysis for executive requests. The position requires a Bachelor's degree and 5-7+ years of relevant experience, with expert-level proficiency in Excel and BI tools.
Required Qualifications
- Bachelor’s degree in Business, Finance, Business Analytics, or related field
- 5-7+ years of experience in Sales Operations, Revenue Operations, FP&A, or Business Analytics
- Expert-level proficiency in Excel/Google Sheets (index/match, nested logic, pivot tables, scenario modeling)
- Proficiency in Salesforce reporting and Business Intelligence (BI) tools (e.g., Looker, Tableau, PowerBI, SQL, Python)
- Strong understanding of core SaaS metrics (ARR, NRR, CAC/LTV, pipeline conversion rates)
- Demonstrated ability to translate complex data into clear narratives and present findings to senior leadership
- High attention to detail, comfort working with large datasets, and a proven ability to execute quickly in a fast-paced environment
- Ability to travel (10%)
Desired Qualifications
- Prior experience supporting sales organizations with complex, multi-product solution offerings
- Familiarity with enterprise software or subscription business models
- Experience with advanced RevTech tools like SalesForce, Tableau, PowerBI, Pendo and Gainsight
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