Sales Operations Analyst
$94,000–$98,000 year
HybridOakbrook Terrace, Illinois, United States
EXPIREDOakbrook Terrace, Illinois, United StatesHybridFull Time$94,000–$98,000 yearMid LevelBachelors DegreeSmall
Full TimeMid LevelBachelors DegreeSmall
Job Summary
Optimize and standardize processes within the Order-to-Cash team to support Sales and Customer Service goals. Partner with cross-functional teams including Sales, Marketing, Operations, Customer Care, IT, and Logistics to manage customer master data, contracts, and incentive programs. Act as a subject matter expert for SAP and data governance to ensure accurate, consistent customer account information and seamless operations across platforms. Maintain up-to-date customer contract requirements and drive process improvements to enhance efficiency and system integration.
Required Qualifications
- Bachelor's Degree
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP
- experience with reporting, data queries, and business analytics
- Strong analytical, critical thinking, and problem-solving skills
- ability to interpret data, identify trends, and develop actionable solutions
- Demonstrated ability to drive process improvements, optimize workflows, and support system and business process integration
- Effective verbal and written communication skills
- ability to collaborate across business and technology teams and present insights to diverse audiences
- Strong business acumen
- attention to detail
- organizational skills
- time management capabilities
- Proven ability to take initiative
- work collaboratively in team environments
- manage multiple priorities effectively
- Experience leveraging AI-enabled tools and digital technologies to enhance productivity, automate routine tasks, improve data analysis, and support continuous operational improvement
- Proven ability to analyze complex problems
- manage competing priorities
- navigate ambiguity
- develop data-driven solutions that achieve business objectives
- Indefinite U.S. work authorization
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