Sales Operations Analyst
$88,000–$126,500 year
RemoteUnited States
United StatesRemoteFull Time$88,000–$126,500 yearCybersecurityMedium
Full TimeMediumCybersecurity
Job Summary
Conduct new hire onboarding for revenue-facing employees, including territory assignments, AE walkthroughs, and SOPS checklist maintenance. Own reporting initiatives covering ramp metrics, SPIFF tracking, and data hygiene scorecards while supporting quarterly planning cycles. Lead the shift from manual ticket logging to automated resolution by identifying recurring SFDC errors and partnering with IT to build automation for repeat processes. Manage inbound AE requests using volume patterns to prioritize next automation targets.
Required Qualifications
- 2-3 years of experience in sales operations, revenue operations, business operations, or a related field
- Hands-on Salesforce experience
- Strong attention to detail and a process-first mindset
- Clear, professional written communication
- Ability to manage multiple requests simultaneously and prioritize under pressure
- Proficiency in Excel / Google Sheets for data validation and light analysis
Desired Qualifications
- Uses AI tools as a daily part of the workflow to move faster and deliver higher-quality work
- Familiarity with SFDC, Outreach, Gong, Highspot, or comparable GTM tools
- Experience with Sigma, Gong, or other BI/reporting platforms
- Prior experience in a help-queue or ticketing environment (Zendesk, Jira, Slack-based triage)
- Exposure to territory management, quota setting, or SPIFF program administration
- Background in B2B SaaS or cybersecurity
- Candidates located in Eastern Time Zone
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