Sales Operations Administrator
$60,000–$95,000 year
HybridScarborough, Maine, United States
Job Summary
Coordinate sales process standards and training resources while designing best-in-class practices for front and back-end users. Maintain CRM expertise by implementing data capture best practices, auditing systems, and leading the set-up of back-end data including teams, territories, and pricing. Manage change management processes by defining procedures for prioritizing change requests, overseeing project timelines, and coordinating user acceptance testing. Foster a unified team by acting as a liaison between sales, finance, IT, and other departments to drive sales growth. This hybrid role includes monthly travel to the Rutland, VT Casella Home Office.
Required Qualifications
- Bachelor's degree
- demonstrated ability to work as part of a team in a collaborative environment
- highly developed attention to detail
- strong verbal and written communication skills
- organizational and planning skills
- demonstrated ability to critically analyze and improve system workflows
- 4+ years of CRM experience
- demonstrated ability to manage multiple projects and priorities
- analytically minded
- team-oriented
- critical combination of detailed system expertise with the ability to see the larger picture
- Outstanding problem-solver
- proactive approach
- skilled in communicating and building relationships
- providing thoughtful team support and training aimed at increasing sales team efficiency
- Applicants must be legally authorized to work in the United States without restriction for any employer
- This position can be a hybrid position with monthly travel to Rutland, VT Casella Home Office based on the needs of the business
Desired Qualifications
- MS Dynamics preferred
- 2-4 years of project experience working with inter-departmental teams
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