Sales Office Manager

Lead planning, coordination and delivery of Meetings & Events at Radisson Blu Liverpool, overseeing the client journey from enquiry to post-event follow-up, ensuring seamless event delivery and revenue growth. Manage PMS data and billing elements, coordinate with Reservations for group blocks, liaise with Operations and Head Chef on event requirements, conduct show-rounds, handle customer requests, and contribute to budgeting, forecasting, and marketing efforts. Drive sales performance through proactive telesales, cross-functional collaboration, and development of targeted campaigns; oversee weekly operations meetings and maintain high standards of service and data integrity.