Sales Office Manager
$60,000–$60,000 year
On-siteBanff, Alberta, Canada
Job Summary
Coordinate site inspections with the Director of Group Sales and organize key industry events for clientele across multiple segments. Prepare Business Development Trip forms, arrange details for Regional Sellers, and foster relationships with Sales, Marketing, Public Relations, and operational leaders to ensure seamless client interactions. Administer departmental payroll through Dayforce, manage invoices and expense reporting using Birchstreet and Concur, and produce accurate sales, banquet, and commercial performance reports. Oversee onboarding for new Sales & Marketing colleagues, assist with budget creation, and coordinate office administration including purchasing, mail distribution, and community donation requests. This role supports the Sales team in delivering elevated experiences from the first inquiry, requiring post-secondary education in Business Administration or Hospitality Management and advanced Excel proficiency.
Required Qualifications
- Post-secondary education in Business Administration, Hospitality Management, Marketing, or a related field
- Sales Coordinator, Sales Administrator, or Sales Operations role, preferably within luxury hospitality, hotels, or resorts
- Ability to analyze and draw conclusions from data
- Understanding of sales processes, financial administration, budgeting, and reporting
- Advanced proficiency in Microsoft Office Suite, particularly Excel
- Exceptional organizational skills with the ability to manage multiple priorities while maintaining meticulous attention to detail
- Must be legally authorized to work in Canada
Desired Qualifications
- Familiarity and knowledge of Banff National Park
- Previous experience using Delphi, Dayforce, Birchstreet, Concur, or similar hospitality systems
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.