Sales & Marketing | VIP Site Inspection Coordinator
On-siteMiami Beach, Florida, United States
Job Summary
Plan, coordinate, and execute VIP site inspections by developing customized itineraries that include guest room tours, meeting space walkthroughs, and curated culinary experiences. Partner with Sales Managers to understand client needs, then serve as the on-site host delivering a polished presentation while ensuring all areas meet the highest standards of cleanliness and staging. Collaborate with internal departments including Front Office, Housekeeping, Food & Beverage, and Engineering to ensure readiness, proactively resolve issues, and maintain detailed records of visits and feedback. Follow up with Sales teams post-visit to support conversion efforts and continuously identify opportunities to enhance the VIP experience at this historic Miami Beach property.
Required Qualifications
- Computer literate
- Good writing, analytical and problem-solving skills
- Knowledge of principles and practices of organization, planning, records management, and general administration
- Ability to communicate effectively
- Ability to operate standard office equipment, including but not limited to, computers, telephone systems, typewriters, calculators, copiers and facsimile machines
- Ability to follow oral and written instructions
- Minimum 3-5 years of experience in hospitality, sales, or event management
- Exceptional communication and interpersonal skills
- Strong organizational and project management abilities
- Ability to anticipate needs and deliver proactive solutions
- Knowledge of hotel operations, including rooms, F&B, and events
- Strong presentation and storytelling skills
- Proficiency in Microsoft Office and sales systems (Delphi, Opera, or similar preferred)
Desired Qualifications
- Bachelor's degree in hospitality management, Business, or related field preferred
- Experience in luxury hotel or resort environment strongly preferred
- Previous experience in site inspections, sales coordination, or guest experience roles preferred
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