Sales & Marketing Manager

Conduct exceptional, highly personalized tours and unique lead follow-ups to prospective residents and family. Manage the customer relations management tool to ensure follow-up is documented and organized. Ensure Branch staff are appropriately trained to engage in phone and tour hospitality. Help manage the move-in process to ensure a smooth transition for residents and their families. Identify and build relationships with community professionals to maximize referred leads. Ensure the Branch is appropriately staged to maximize the customer's experience. Complete weekly and quarterly goal-setting meetings with Branch Leadership. Maintain a valid driver's license and demonstrate strong organizational and time management skills.