Sales & Marketing Director
On-site · Columbus, Ohio, United States
Job Summary
Conduct exceptional, highly personalized tours and unique lead follow-ups to prospective residents and family. Manages the customer relations management tool (CRM) to ensure follow-up is documented and organized. Ensure Branch staff are appropriately trained to engage in phone and tour hospitality. Helps to manage the move-in process to ensure a smooth transition for residents and their families into the Branch. Identify and build relationships with community professionals to maximize referred leads. Ensure Branch is appropriately staged to maximize the customer’s experience. Ensure weekly and quarterly goal-setting meetings are completed with members of the Branch Leadership team.
Required Qualifications
- High-school diploma or GED required
- Bachelor’s degree in sales or marketing preferred
- Experience in senior housing sales leadership is preferred but not required
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel)
- Written and verbal communication skills
- Organizational and time management skills
- A valid driver’s license and a driving record consistent with insurer guidelines
Desired Qualifications
- Bachelor’s degree in sales or marketing (preferred)
- Experience in senior housing sales leadership (preferred)
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel)
- Written and verbal communication skills
- Organizational and time management skills
- Valid driver’s license and driving record per insurer guidelines
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