Sales Manager - The Federal Hotel

Sales Manager is responsible for driving hotel revenue through proactive sales, relationship management, and strategic account development. Proactively identify, solicit, and close new business opportunities through outbound sales calls, networking, site inspections, and industry events. Develop and maintain relationships with key accounts across assigned market segments to maximize share and profitability. Utilize data, trends, and CRM insights to create strategic action plans that align with market demand and revenue objectives. Continuously prospect to expand the customer base and generate qualified leads in both local and national markets. Serve as the primary contact for assigned accounts, ensuring consistent communication, service excellence, and retention. Conduct site visits, presentations, and entertainment opportunities to strengthen relationships and drive conversion. Maintain accurate and detailed client profiles, account histories, and activity tracking within the CRM system. Respond promptly and professionally to inquiries, proposals, and follow-ups. Develop and execute sales strategies that align with the annual business plan and departmental goals. Analyze historical performance, current trends, and competitive intelligence to identify opportunities for growth. Produce accurate monthly reports, forecasts, and account action plans. Partner with Revenue and Marketing teams to optimize rates, promotions, and packages across assigned segments. Collaborate with Operations, Events, and Front Office teams to ensure a seamless transition from sales booking to service delivery. Represent the hotel and brand with professionalism at networking functions, trade shows, and community events. Stay current on market trends and industry innovations; pursue development through training and industry associations. Serve as Manager on Duty (MOD) as assigned, ensuring leadership presence and operational oversight.