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Stanley Black & DeckerPosted 1 month ago

Sales Manager

On-siteOkazaki, Aichi, Japan

Full TimeEnterprise

Job Summary

Conduct direct sales in defined regions by contacting new and existing customers to propose and sell a portfolio of technical and non-technical products and services. Educate clients on product launches and pricing, while developing and monitoring lead generation plans to ensure a robust pipeline of sales opportunities. Manage daily consulting activities to support customer business health and growth, responding to inquiries and complaints. Propose cost-effective bundling options and seek cross-sell and up-sell opportunities to generate revenue against territory targets. Collaborate with product departments to ensure effective delivery and support, and assist in implementing process improvement activities.

Required Qualifications

  • Possesses advanced specialized knowledge in their role
  • Able to analyze situations and resolve issues that span multiple functions using specified guidelines
  • Capable of explaining complex information in operations and the rationale behind adopting specific processes
  • Understands key business drivers and can leverage this knowledge to execute operations effectively
  • Direct sales in limited regions or defined product/product areas
  • Contact new and existing customers
  • Educate customers on company products and services
  • Collaborate with product/service departments to ensure effective delivery and support
  • Respond to customer complaints and inquiries
  • Propose cost-effective and practical options for customers, such as product/service bundling
  • Seek cross-sell and up-sell opportunities for additional products/services
  • Generate revenue in line with territory sales targets
  • Support implementation of process improvement activities

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