Sales Manager
$105,700–$222,100 year
On-siteHumble, Texas, United States
Job Summary
Develop a well-trained sales staff that meets or exceeds all sales quotas while maintaining the highest ethical standards and observing Company policies. Manage Sales Counselors as their primary reference regarding aftercare processes, prospecting, product knowledge, and closing skills. Develop marketing programs tailored to community demographics and analyze competitor pricing to increase market share. Review all pre-need and at-need cemetery contracts for compliance with HMIS and federal laws, approve discounts, and prepare reports demonstrating financial control compliance. Ensure sales counselors follow the Code of Conduct, obtain proper licensure, and adhere to local regulations. Maintain marketing materials, training manuals, and sales equipment while keeping sales rooms clean and orderly. Work beyond standard business hours when necessary to service customers.
Required Qualifications
- High school or equivalent
- Funeral & Cemetery Sales Management experience of 3-5 years
- Valid state/province driver's license with good driving record
- Insurance license as required by state/province law and as prescribed by each state board
- Working knowledge of Windows-based PC environment and MS office applications
- Ability to maintain confidentiality
- Ability to work beyond standard business hours when necessary to service customers
- Ability to set goals for employees that are challenging but achievable
Desired Qualifications
- Bachelor's degree preferred
- Funeral & Cemetery Sales Counselor and sales supervisory experience
- Experience presenting, training, coaching and motivating salespeople and sales forces
- Knowledge of Customer Relationship Management systems
- Ability to meet or exceed all sales quotas
- Ability to increase market share and customer base within established budgetary levels
- Ability to maintain the highest ethical standards
- Ability to observe Company policies and procedures
- Ability to develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
- Ability to analyze and be aware of competitor pricing
- Ability to plan and participate in community events designed to develop prospects and heighten awareness of the location
- Ability to review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
- Ability to approve all discounts offered to customers
- Ability to prepare reports that demonstrate compliance with financial controls
- Ability to maintain all marketing materials, training manuals, sales equipment and other sales supplies
- Ability to ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
- Ability to maintain all sales rooms and offices in a clean and orderly fashion
- Ability to ensure that all sales counselors follow the Code of Conduct
- Ability to obtain proper licensure
- Ability to ensure compliance of sales practices with federal, state/provincial and local regulations
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