Sales Manager (Outside Sales | MSP & IT Services)
RemoteUnited Kingdom or India
Job Summary
Lead and coach Outside Sales Representatives through the complete B2B sales cycle, managing prospecting, discovery, presentations, negotiations, and closing. Develop scalable sales playbooks and standardize methodologies using AI tools like Claude Projects to improve win rates and operational efficiency. Monitor pipeline health, conduct live coaching sessions, and review recorded calls to drive continuous improvement in discovery, positioning, and closing skills. Collaborate with leadership to align strategy and share market insights while ensuring CRM data remains accurate. This full-cycle role requires a leader with personal quota experience in MSP or IT services who thrives on building high-performing remote teams.
Required Qualifications
- Proven experience managing full-cycle B2B sales teams
- Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams
- Personal experience carrying a sales quota and closing complex B2B deals
- Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business
- Strong coaching, mentoring, and leadership abilities
- Experience writing and improving sales playbooks and processes
- Excellent verbal and written English communication skills
- Availability to work during U.S. Eastern business hours
Desired Qualifications
- Strong background in Managed Service Providers (MSP) or IT Services
- Solid understanding of consultative technology sales processes
- Hands-on experience using AI tools within daily sales operations
- Comfortable working with: Claude Projects, Claude Code, Claude Cowork
- Ability to use AI for: Sales coaching, Pipeline analysis, Playbook creation, Process optimization
- Native or near-native English proficiency
- Experience selling or managing sales teams within: Managed IT Services, Cybersecurity, Cloud Solutions, Professional Services
- Experience building high-performing remote sales teams
- Familiarity with modern CRM platforms and sales analytics tools
- Experience implementing AI-driven sales enablement strategies
- Proven full-cycle B2B sales leader
- Strong consultative selling mindset
- Excellent coach who develops people through structured feedback
- Process-oriented while remaining adaptable
- Comfortable balancing live coaching with asynchronous development
- Curious, technology-driven, and enthusiastic about AI
- High ownership, accountability, and continuous improvement mindset
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.