Sales Manager (Optical Retail)
On-site · Madison, Wisconsin, United States
Job Summary
Sales Manager role in optical retail leading a store team to exceed sales goals while delivering outstanding customer service. Responsibilities include coaching and developing associates, supporting Brand Manager duties, partnering with Clinical services and Lab staff, analyzing performance metrics, ensuring timely delivery and quality of eyeglasses, maintaining brand standards in the lab area, and coordinating with Support Center and HR. Requires leadership in a fast-paced retail setting, ability to recruit/train staff, and strong communication; optical industry experience is a plus. The role emphasizes hands-on store operations, talent development, and ensuring customer satisfaction through efficient service delivery.
Required Qualifications
- High school diploma or equivalent
- Leadership experience in fast-paced retail environment
- Experience planning and implementing sales strategies
- Ability to multitask and adapt to changing business needs
- Effective communication with diverse groups
- Optical industry experience is a plus
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