Sales Manager (Optical Retail)
On-siteNew Bern, North Carolina, United States
Job Summary
Drive sales to exceed personal and store goals while delivering outstanding customer service. Support the Brand Manager by acting as Manager on duty to supervise talent acquisition, train new associates, and ensure proper lab production meeting "Now Service" and "Ready When Promised" commitments. Analyze performance reports to track staff progress, execute customer repairs and lens assembly, and maintain brand standards across the store and lab. Communicate effectively with the Support Center and Human Resources while fostering partnerships with Clinical services and Lab Staff. Work flexible hours based on business needs with variable compensation and commission opportunities.
Required Qualifications
- demonstrated leadership ability
- at least one year of experience in a fast paced retail environment
- experience planning and implementing sales strategies
- directing a sales team
- ability to multitask, prioritize and be flexible with changing business needs in a team environment
- skills necessary to communicate effectively with a diverse group of people
- high school diploma or equivalent
- schedule flexibility
- knowledgeable about MS Word, Google Docs, etc
Desired Qualifications
- Optical experience
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