Sales Manager - Mortgages
HybridCottage Grove, Wisconsin, United States
Job Summary
Lead a team of Mortgage Loan Officers through coaching, recognition, and development to fuel performance and engagement. Drive results by meeting volume, service level, and budget goals while partnering with branches, contact center teams, and internal/external partners to align sales and service strategies. Champion training and development to ensure your team remains confident, compliant, and delivering exceptional service at every stage of the loan journey. Optimize processes and technology to improve efficiency, productivity, and scalability. Ensure compliance excellence by guiding policy development and maintaining adherence to regulatory and secondary market guidelines. Empower members through financial education, thoughtful follow-ups, and service that builds trust and long-term relationships.
Required Qualifications
- Associate's degree in business or a related field (or equivalent experience)
- 5+ years of experience in a retail financial environment
- 3+ years of people leadership experience with a proven coaching mindset
- Strong communication, data analysis, and problem-solving skills
- Experience with automated lending systems and reporting tools
- Ability to thrive in a fast-paced, regulated environment
- Active NMLS number (or ability to obtain one)
Desired Qualifications
- Knowledge of secondary market programs and mortgage regulations preferred
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