Sales Manager - Leisure and Group
On-siteDubai, Dubai, United Arab Emirates
Job Summary
Drive revenue across leisure, FIT/wholesale, OTA leisure, and group segments for The First Collection Business Bay and Waterfront Tribute Collection. Source new business from tour operators, travel agents, DMCs, and group organizers while managing existing accounts and ensuring seamless coordination with sales, revenue, reservations, and operations teams. Conduct regular client meetings, market visits, and familiarization trips to maintain strong relationships with key trade partners. Prepare weekly and monthly production reports, manage contracting processes, and track sales activities within the CRM system to maximize cluster performance.
Required Qualifications
- Proven experience in hotel sales across Leisure, FIT/Wholesale, OTA leisure, and Groups segments
- Strong market connections with travel agents, DMCs, tour operators, wholesalers, and OTAs
- Demonstrated ability to source, secure, and grow new business for multiple properties
- Strong negotiation, contracting, and strategic selling skills
- Solid understanding of Dubai market trends, feeder markets, and competitor landscape
- Experience conducting sales calls, client meetings, market visits, and familiarization trips
- Ability to collaborate effectively with Revenue, Reservations, Operations, and Marketing teams
- Strong skills in managing group requirements, including resumes, rooming lists, and billing details
- Proficient in CRM/sales systems, reporting, rate loading, and handling RFPs/proposals
- Highly organized, results-driven, with excellent communication, presentation, and networking skills
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