Sales Manager
On-siteColumbia, Missouri, United States
Job Summary
Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally. Help customers by providing style advice based on specific needs and achieve sales and hospitality-driven metrics in key measurable areas including clienteling, outreach, and appointment setting. Reinforce consistent selling and service standards through coaching, training, and accountability while prioritizing daily tasks to meet the needs of the customer, team, and business. Maintain knowledge of the business landscape, fashion trends, and key drivers to strategically identify opportunities that maximize sales and ensure financial goals are achieved. Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws while developing positive working relationships that support a productive environment. Work a flexible schedule including opening/closing shifts, weekends, and holidays with open availability of 40 hours per week.
Required Qualifications
- Passionate about selling
- Natural ability to generate thoughtful ways to drive new traffic into the store
- Model of professionalism
- Strong work ethic
- Integrity
- Respect for others
- Customer-centric mindset
- Understanding of how exceptional service contributes to growing store sales
- Ability to act as an educator, coach, and mentor
- Ability to inspire team associates based on their individual strengths
- Organized
- Strategic thinking
- Ability to make independent decisions
- Capability to work in a fast-paced, ever-changing environment
- Clear communication of business-related information
- Clear communication of brand initiatives
- Ambition
- Enthusiasm
- Friendliness
- Ability to work cooperatively in a diverse work environment
- Technological aptitude to navigate, coach, and train computer POS/iPad/handheld systems
- Comfortable climbing ladders
- Comfortable moving around regularly
- Comfortable standing for extended periods of time
- Ability to bend, reach, stretch for product
- Ability to lift, carry, and move at least 40 lbs
- Ability to work a flexible schedule based on the needs of the business
- Ability to work opening/closing shifts
- Ability to work weekends
- Ability to work holidays
- Open availability of 40 hours per week
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