Sales Manager
On-siteSt. Louis, Missouri, United States
St. Louis, Missouri, United StatesOn-siteFull TimeSenior Level
Full TimeSenior Level
Job Summary
Solicit new and past business using reports, cold calls, and outside sales to achieve revenue goals while managing accounts for guest satisfaction. Promptly respond to inbound inquiries, follow up on leads, and return quotes and proposals in a timely manner. Accurately block rooms, maintain organized client profiles, and conduct site inspections to report repairs. Travel locally and out of state for trade shows, meetings, and client tours. Maintain positive relationships with internal departments and external customers, resolving conflicts with tact and diplomacy.
Required Qualifications
- Prior sales experience
- Hotel sales experience
- Ability to effectively deal with internal and external customers
- Strong sales skills
- Ability to analyze complex statistical data
- Considerable skill in the use of a calculator
- Ability to access and accurately input and retrieve information using a moderately complex computer system
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Ability to read, listen and communicate effectively in English, both verbally and in writing
- Ability to stand, walk, bend, reach and move continuously
- Graduation from high school
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
Desired Qualifications
- College degree with hotel major
- Prior sales experience
- Hotel sales experience
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