Sales Leader
On-sitePhoenixville, Pennsylvania, United States
Job Summary
Infuse the Customer CARE program into the store culture by genuinely connecting with customers, building relationships, and earning their business. Lead the team by answering all consumer questions, serving as the primary resource for product knowledge on the sales floor, and utilizing outstanding selling skills to drive sales and satisfaction. Meet Crown Rewards program enrollment goals consistently while assisting management in training staff on new products and processes. Provide supervision and managerial support during the absence of the store manager and assistant store manager. Maintain and restock displays as directed, learn all retail product knowledge, and perform additional duties as assigned. Work a flexible schedule including evenings, weekends, and holidays.
Required Qualifications
- High School diploma, GED, equivalent or higher
- Prior retail experience with supervisory exposure
- Prior customer service experience
- Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends
- Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons
Desired Qualifications
- highly motivated individual
- excellent customer service skills
- retail supervisory experience
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