Sales Leader
On-siteWrentham, Massachusetts, United States
Wrentham, Massachusetts, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Drive daily store operations by executing floor management, stockroom oversight, and merchandise flow including shipment and replenishment. Provide in-the-moment coaching to associates on customer service, coverage, and standards while building effective schedules to ensure appropriate staffing. Assist in training staff on product, policy, and procedures, then partner with Store Management to deliver feedback on performance. Resolve customer service issues to positive outcomes and model the customer experience model through expert product knowledge and visual presentation leadership.
Required Qualifications
- High School or Equivalent
- 1 year of experience
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
- Applicants must be currently authorized to work full-time in the United States
- Previous retail experience preferred
Desired Qualifications
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Demonstrated collaborative skills and ability to work well with a team
- Ability to multitask and handle multiple customers and/or processes at once
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