Sales Leader
$39,936–$54,600 year
On-siteMission Viejo, California, United States
Job Summary
Drive daily store operations, including executing action plans, managing stockroom, and ensuring appropriate associate coverage to deliver a great customer experience. Provide in-the-moment coaching and training to associates on floor operations, product knowledge, policies, and procedures while monitoring customer service quality. Partner with store management to motivate teams, resolve service issues, and build effective schedules that place the right associates in the right places. Lead product launches, window changes, and visual presentation standards while displaying expert knowledge of merchandise and loyalty programs. Execute all aspects of checkout and merchandise flow, including shipment and replenishment, to optimize sales potential and results.
Required Qualifications
- High School or Equivalent
- 1 year of experience
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
- Applicants must be currently authorized to work full-time in the United States
- Previous retail experience preferred
Desired Qualifications
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Demonstrated collaborative skills and ability to work well with a team
- Ability to multitask and handle multiple customers and/or processes at once
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